EOS is honored to have been awarded the "highest customer satisfaction rating" from InfoToday and Computers in Libraries spanning the past three years. "EOS is committed to maintaining long-term relationships with clients, increasing accessibility and exceeding clients' expectations," says Tony Saadat, CEO of EOS International. "Extended service hours at our U.S. headquarters, combined with our European client services and on-line SupportNet, demonstrates that the EOS Global Help Desk is the best in the industry." 

EOS Client Services is widely recognized by our client base as having one of the best and most seamless blends of internet and telephone support, with a demonstrated commitment to "service excellence". EOS offers 24/7/365 client support via toll-free phone, e-mail and our Web-based SupportNet portal. We guarantee our clients an immediate response to phone and e-mail inquiries 99% of the time.

EOS International clients directly influence what software enhancements are made, thus effectively guiding the future of their information access solutions. We are continually told that our staff provides the kind of patient, knowledgeable and customer-friendly service that's rare in the industry. It is our pleasure to make ourselves even more available to meet the needs of our clients.

Client Services Wall of Fame