One
unique benefit EOS clients enjoy is SupportNet. This is our Web-based
resource and support center for all EOS International product
users. SupportNet provides instant access to user manuals, past
newsletters, case logging & tracking, training schedules,
software updates, and user group information.
SupportNet
Benefits Include:
- The
ability to log & track cases online (active and historical
cases)
- Access to a knowledge base of
frequently asked questions
- Access to user manuals
- Access software release schedules
- Viewing of enhancements to upcoming
releases
- Downloads of product updates
- Download current and past issues
of TechNotes
- Log enhancement suggestions
- User Group listserv and blog
access
- View training options and schedules
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